In partnership with: Leigh Gray & Associates (Trading as Comcam)
122 Diana Crescent, Postmans Ridge QLD 4352, Australia

1. Introduction

This Privacy Policy explains how we handle your personal information when you visit or submit information through our website.
(“We”, “us”, “our” manages this website on behalf of Leigh Gray & Associates (“comcam”), which fulfils product sales and provides customer support.

We comply with both the UK General Data Protection Regulation (UK GDPR) and the Privacy Act 1988 (Cth) in Australia.

2. What Information We Collect

We may collect:

Name, company name, email, phone number

Billing and delivery address (for purchases)

Site details for custom CCTV solutions

Payment details (processed securely via third-party payment gateways; we do not store card information)

IP address, browser type, and analytics data via cookies

3. How We Use Your Information

Your information is used to:

Process orders and deliver products

Generate and manage custom quotes

Provide technical support and customer service

Communicate updates or offers (you may opt out anytime)

Improve our website, advertising, and user experience

We do not sell or rent your personal data.

4. Data Sharing

We collect, stores, and manages enquiry and order data securely.

Leigh Gray & Associates (Australia) receives only the data required to process orders, provide support, or fulfil delivery.

Third parties such as payment processors, courier services, and IT providers are engaged only when necessary, under strict confidentiality obligations.

5. International Transfers

Data submitted through this website may be securely transferred between the UK and Australia to deliver your order or respond to your enquiry. Both countries maintain recognised privacy protections under law.

6. Cookies & Analytics

We use cookies and tracking tools (such as Google Analytics and Meta Pixel) to monitor traffic and advertising performance.
You can manage or disable cookies through your browser settings.

7. Your Rights

You have the right to:

Request access to your data

Correct inaccurate information

Request deletion or restriction of processing

Withdraw consent for marketing at any time

8. Data Retention

We retain customer and lead data only as long as required for the purpose it was collected, or as legally required under UK or Australian law.